At Wardrobe, we prioritize customer satisfaction and confidence in our products. To ensure you have a seamless experience with our furniture, we offer a comprehensive warranty policy. Our commitment to quality and service guarantees that your purchases are protected, giving you peace of mind with every item.
Warranty Coverage
Wardrobe provides a 3-year warranty for all products purchased directly from our store or authorized retailers. This warranty covers any defects in materials or workmanship, ensuring that your furniture meets the highest standards of quality and durability.
What Is Covered
Our warranty applies to manufacturing defects, including faulty components, structural integrity issues, and material imperfections that occur during normal use. We are dedicated to ensuring that your Wardrobe furniture serves you reliably over the years.
What Is Not Covered
The warranty does not cover:
- Regular wear and tear, including scratches, fading, or minor dents.
- Damage caused by misuse, neglect, improper assembly, or accidents.
- Repairs or modifications performed by unauthorized parties.
- Environmental damage from exposure to extreme heat, humidity, or other harsh conditions.
How to Claim Your Warranty
If you experience an issue with your Wardrobe product, follow these steps to make a claim:
- Proof of Purchase: Locate your receipt, invoice, or order confirmation to verify your purchase.
- Contact Us: Reach out to our customer service team by email or phone. Provide a detailed description of the issue along with photos, if possible.
- Evaluation and Solution: Our team will assess your claim and determine the best course of action, such as repair, replacement, or another solution that resolves the issue efficiently.
Limitations and Conditions
The warranty is valid for the original purchaser only and is non-transferable. Claims are subject to verification by Wardrobe’s customer service team. Customers may be responsible for shipping costs related to warranty services unless otherwise stated.